Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Trevino

David Trevino

December 21, 2023

5  out of  5 rating by David Trevino
"Customer service is important to me! I’ve been using “discount” insurance brokers for years, and it feels like you get the experience you pay for. Had some questions, and Lucrecia at State Farm answered the call and showed me what I had been missing. Knowledgeable, courteous, and professional sums up the interaction, and I look forward to many years of business. Thanks Lucrecia! Top tier agent for a top tier company! Take it from me, discount service might sound good at first until you realize the prices aren’t really much of a discount at all."
Profile photo of Mike Cardona

Mike Cardona

December 1, 2023

1  out of  5 rating by Mike Cardona
"Deliberately unresponsive"
Profile photo of Samantha Gonzalez

Samantha Gonzalez

April 16, 2023

5  out of  5 rating by Samantha Gonzalez
"Lucrecia and her team are amazing! They are so patient and understanding and go above and beyond to help!"
Profile photo of Brittany Diaz

Brittany Diaz

April 15, 2023

5  out of  5 rating by Brittany Diaz
"So blessed to have an agent and team who really care for me and my family. Lucretia and her team are knowledgeable, take time to explain my policies and are very responsive."
Profile photo of Jose Sandoval

Jose Sandoval

April 15, 2023

5  out of  5 rating by Jose Sandoval
"Highly recommend this agency! Lucrecia and her team are helpful and pleasant to deal with."
Profile photo of Jason A Trevino

Jason A Trevino

April 15, 2023

5  out of  5 rating by Jason A Trevino
"No one does it better! There are a ton of agencies to choose from but each time i have a question or an insurance need, Lucrecia and team come up big. Extremely patient and knowledgeable!"
Profile photo of Andrew Garcia

Andrew Garcia

April 15, 2023

5  out of  5 rating by Andrew Garcia
"Finally found an insurance rep that knows what they’re talking about. Lucrecia is knowledgeable and kind and really took the time to help me understand where I might be overpaying. I would recommend anyone looking to save money and find someone you can trust to at least go talk to her. Her and her staff are amazing to work with. Highly recommended!"
Profile photo of Jonathan Da Silva

Jonathan Da Silva

March 21, 2023

5  out of  5 rating by Jonathan Da Silva
"I love this Agency!!! Lucrecia and her team are a pleasure to work with. Recently she helped me through a claim process and explained the benfits of the policy I had in place. She made sure I did not come out of pocket for an area I had coverage. She called to check on me throughout the claims process even though I had a claims manager. I could not have asked for a better insurance agent. Thank You Lucrecia and your team!!!"
Profile photo of Jing Harlan

Jing Harlan

March 21, 2023

5  out of  5 rating by Jing Harlan
"Lucrecia is great, patient, kind, knowgageable. It is hard to understand some home insurance terms such as dwelling, structure, liability, medical payment, deductible... Lucrecia took her time to explain to me line by line. When I purchased my first life insurance from Lucrecia, I was very nervous, I didn't know what to expect, she didn't push or rush me, she sent more additional info and guide me to choose right coverage, she worked very hard and intelligent. She looks after her customers and she always has the best interest for her customers. I can not be more happier for her 5 star service!"
Profile photo of Mario Triplets

Mario Triplets

March 14, 2023

5  out of  5 rating by Mario Triplets
"I shopped around for a home owners insurance policy and Lucrecia and her team really educated me in the process and were able to get me the right one. Her and her team are truly professionals and I am so happy they are now closer. I've recommended this agent to may friends and family because of the diligence and respect with which they serve our community."
Profile photo of Autumn Carlile

Autumn Carlile

March 14, 2023

1  out of  5 rating by Autumn Carlile
"Raises rates without informing you, no clarity on discounts, is nowhere to be found if you have claim, and just all around disrespectful. I’ve never met a more rude insurance agent."
Profile photo of Autumn and Brad Schmidt

Autumn and Brad Schmidt

March 14, 2023

1  out of  5 rating by Autumn and Brad Schmidt
"Completely unhelpful and refuses to work with you on rates. Dismissive and probably will ignore you."
Profile photo of Clow


May 3, 2021

5  out of  5 rating by Clow
"Very helpful and courteous"
Profile photo of Elva


October 28, 2020

5  out of  5 rating by Elva
"They have been very helpful and are always available when I have questions. I like my coverage and it’s a great price. Their customer service is excellent."
Profile photo of Billy Davis

Billy Davis

July 17, 2020

5  out of  5 rating by Billy Davis
"Ms. Anne is the best my favorite agent!"
Profile photo of Ervin Chavez

Ervin Chavez

October 21, 2019

5  out of  5 rating by Ervin Chavez
"great agent!"
Profile photo of gaby tovar

gaby tovar

September 16, 2019

1  out of  5 rating by gaby tovar
"Lucrecia is very rude, pushy, and she obviously wanted me to buy the most expensive home owners insurance. The house I bought is not worth that much, very little, old, etc., and the lowest price they could give me was $1,600. My parents have better houses and their policies are waaayyyyy more cheaper. I only came here for my policy because it’s the closest and I needed it fast. Rosalina is the nicest one, and she really explains everything thoroughly and she thinks about the needs of the customer. While she was attending me, Lucrecia barged in out of nowhere and interrupted everything she was doing, basically saying she didn’t know what she was doing. That might be the way Lucrecia is naturally, but that’s not the way an owner should treat their customers and employees. Because my husband and I are young, she kept implying that neither us or our realtor knew what we wanted to do or knew what we were supposed to do. She tried pressuring us into buying a more expensive policy because she knew we were first time buyers and assumed we didn’t know what we were doing. After picking the basic policy, she basically just walked away and made us feel like we got the wrong thing. My parents have been business owners for 20 years, and I’ve been taught throughout the years how a customers should be treated, and always having in mind their best interest and what is more convenient for them. Yes, sometimes it’s about money, but customers are going to go elsewhere with their money if they’re not being treated correctly. Overall, this place has really terrible customer service and the owner is money hungry and doesn’t care about her customers. If you’re going here, go to Rosalina."
Profile photo of Michael Waller

Michael Waller

May 6, 2019

5  out of  5 rating by Michael Waller
"We are very happy with Lucrecia and the ladies that work there , excellent customer service , they go above and beyond to take care of us, always making sure we understand our insurance policy , they are very professional !"
Profile photo of Northside Stronger

Northside Stronger

May 1, 2019

1  out of  5 rating by Northside Stronger
"Years ago I did have insurance at this location. But about 1 year later I had some General questions. And then her true colors came out. Started being rude getting upset and just plain bad customer service. Moved to another location were all questions where answered and I was taken care of. Don’t let that fake smile and make up fool you."
Profile photo of Nora Delgado

Nora Delgado

March 5, 2019

5  out of  5 rating by Nora Delgado
"Very professional & gave me the best quote on my car insurance than others. I will be paying less than before. Very satisfied!"
Profile photo of Bert Rand

Bert Rand

January 31, 2019

5  out of  5 rating by Bert Rand
"Excellent service. I am very pleased with my experience getting car and homeowners insurance. Very good deal!"
Profile photo of Cesar


January 30, 2019

1  out of  5 rating by Cesar
"Very dishonest insurance agency. They had made customer service mistakes and will not take blame for it but they will pass on the bill. DONT RECOMMEND THIS AGENCY!!!!"
Profile photo of Markos Pappas

Markos Pappas

January 24, 2019

1  out of  5 rating by Markos Pappas
"Very dishonest and doesn’t take blame for mistakes they made. Their clients interest are not put first. Very sad"
Profile photo of emmanuel martinez-rangel

emmanuel martinez-rangel

October 6, 2018

4  out of  5 rating by emmanuel martinez-rangel
"Very professional and curtious to customers."
Profile photo of Littlefoot Littlefoot

Littlefoot Littlefoot

August 24, 2018

5  out of  5 rating by Littlefoot Littlefoot
"Been a customer of hers for a few years now.Great rates and friendly staff.I have recomended them to family and friends"